FREE SHIPPING OVER RM20

Price Match Guarantee

We are committed to providing Price Match Guarantee.

We do a lot of things to deliver lowest prices. We check competitor prices and, whenever we find a lower price, we drop our price so we stay lowest.

However, if you find a lower price from an online retailer or an identical, in-stock product, tell us and we'll match it.

Or if you recently bought something from us and it is now listed at a lower price, let us know too.

Don't forget our price guarantee excludes trade quotes, stock liquidations and commercial quantities. Our price guarantee applies to any lower price on an item that is currently stocked and available from an online store, or in a physical store in Malaysia. It applies where the other retailer’s final price, inclusive of delivery, taxes, fees and charges, is lower than our price on the day that the price guarantee is requested.

HOW DO I CLAIM?

  • By Email:
    Please email sales@anekahome.com with a URL link or screen shot of the product showing its price. (a website name is not sufficient, we need to see the product and price). We will then email you back a discount code, within 1 day, (Monday to Friday 8.30am – 5.30pm) which will give you a better price.
  • By Telephone:
    Alternatively you are welcome to call our Customer Services line between the hours of 8.30am – 5.30pm Monday to Friday on +03-67340085
  • Already Placed your Order?:
    If you have already ordered within 15 days, or you are ordering in the evening, or want to finish your order now, please confirm and pay for your order and we will refund your transaction for you to give you a better price. 
    Email:sales@anekahome.com with your order number, name and a link or screenshot to where you have seen the product advertised for a better price
  • Live Chat:
    Catch us on Live Chat and we will give you a discount code for better price.

 

WHAT ARE THE EXCLUSIONS?

  • Conditional offers, such as package deals, cash back, bonus, bulk purchase or limited quantity
  • Trade, special event, club or membership offers, or prices not available to the general public
  • Clearance, seconds or refurbished lines, or ex demonstration or display offers
  • Offers by any resellers, classifieds, auction sites, manufacturers, distributors or importers
  • Offers that require delivery from an overseas based distributor direct to the customer
  • Advertising errors (either ours or competitors)

Subscribe